Debi Green-Spa Consultant
Carly’s style is inspirational and supportive she is dedicated to developing exceptionally high standards, she has a passion and enthusiasm for therapist care with nurturing tangible training and 5* client care, whilst understanding the importance from recruitment to associate retention and financial return on training, Carly was influential in ensuring the Mandarin Oriental London received the spa’s first Forbes 5* and as a Regional Treatments Manager for Europe she executed bespoke Spa Menu Design and Treatment Concept for spa’s within the group and supported standards, treatment procedures, KPI's and utilisations.
Gaylia Kristensen - CEO & Founder, Gaylia Kristensen
Carly is a true Spa Professional and created the award-winning Utopia Advanced Anti-Ageing Facial Treatment with our Gaylia Kristensen products. This Facial Treatment is extraordinary and has received many awards and accolades globally. Carly’s enthusiasm, attention to detail and passion for perfection makes her an outstanding asset to any Spa.
Lynsey Woolliscroft - Aromatherapy Associates
Carly delivered a diverse leadership style, overseeing and developing her team in many aspects of the industry. Her training enabled the spa to remain at the forefront of the industry, gaining many awards and industry recognition through maintaining an excellent service quality. She developed the treatment offering to ensure we reminded current and up to date with market trends.
Carly balanced both the teams needs and business goals, motivating her team well and guiding them professionally. Carly was devoted to ensuring training standards were high and worked closely with the team empowering them to use new skills to deliver exceptional treatments.
She’s calm under pressure, delivers on time and with great results. She has a wealth of experience in the spa industry and this was utilised on many occasions.